State agencies
Program leads modernizing services Californians depend on.
Strategy / Design / Responsible AI
Public Systems Modernization
We help government and mission-driven organizations modernize public systems, starting with research and human-centered design, and applying AI responsibly where it creates real value.
Founded by the team behind This Waay — bringing private-sector design discipline to public service.
Complex systems need human understanding before they need more technology.
Starting with people, evidence, and a clear reference point, we design services that drive connectivity. Then we help you build it.
What we do
Six ways we help — start with one, or start with all of them.
Research & Discovery
Understand the problem before anyone commits to a solution.
Strategy & Advisory
A clear, sequenced path from complexity to a plan you can act on.
Human-Centered Design
Services people can actually use — accessible by default.
Responsible AI Enablement
AI applied with judgment — governed, transparent, and in service of residents.
Engineering & Build
We deliver what we design — usable, governable, built to last.
Training & Change Enablement
Teams that adopt new systems — and get real value from AI.
What makes us different
Responsible AI, applied with judgment — not hype.
Most firms entering the public sector either avoid AI or oversell it. We do neither. We help organizations find where AI genuinely belongs and put it to work safely — protecting privacy, civil liberties, and public trust, while training your own teams to use AI tools well.
Who we serve
We partner with mission-driven organizations modernizing the systems people depend on.
Local & regional government
Sacramento region and beyond.
Mission-driven & civic organizations
Serving the public interest.
Prime contractors & system integrators
As the human-centered design and responsible-AI specialist.
Built to grow with you into utilities, healthcare, education, and critical infrastructure.
A right-sized first step
Not ready for a full modernization program? Start smaller.
Discovery & readiness assessment
A focused, well-scoped engagement to find the signal in a single program or workflow — before anyone commits to a larger build. It's the easiest way to see how we work.
As a California-certified small business, we can be engaged directly through the state's SB/DVBE Option for qualifying work — a fast, low-friction way to begin.
Why Gridmark
Credible, local, and easy to engage.
Certified & procurement-ready
A California-certified Small Business and SBA-certified Women-Owned Small Business (WOSB); straightforward to engage.
Design discipline from the private sector
The public-sector practice of This Waay, brought to civic work.
Sacramento-rooted
Local, relationship-driven, and close to the agencies we serve.
Let's find the signal.
Tell us about the program you're trying to improve. We'll propose a right-sized way to begin.
Start a conversation →